Symantec antivirus scan engine error 0x2

Ensure you firewall has an exception for port for ent-shasta-rrs. Consider disabling Insight if reputation scanning is not needed. Failed with scan error hex code 0xc This error message indicates a network error while contacting insight servers to determine file reputation.

Ensure you have configured SPE to use your proxy if applicable. Failed with scan error hex code 0x : This is a generic error given by the internal AV engine. Causes for this error can vary. If these errors appear constantly, contact support to investigate the cause. The following errors do not cite a module. For Windows steps, see For Linux steps, see Additional Information. Did you get the answers to your questions?

Zip, sorry its late and I honestly cant recall This problem was fixed in Symantec AntiVirus For information on how to obtain the latest Broadcom Employee. Migration User. Posted Aug 09, AM. Reply Reply Privately Options Dropdown.

When I go to run a scan on my Vista machine I get the following error:. RE: Scan engine returned error 0x I did try to uninstall and reinstall and I kept getting this error: 'error I cleaned out the registry and reinstalled norton and I still can't run the scan. Error The process terminated unexpectedly. Posted Aug 10, PM. I still am unable to scan in normal mode. I tried to reinstall Symantec and now I am getting this error:.

Error Verify that you have suffcient privileges to start system services. Posted Aug 17, PM. I take that by the lack of response that either Symantec doesn't care about this or that they are unsure how to fix it. It is not the same error as the other tech at the University. We will be having students bringing their Vista machines on campus in 2 weeks and we were just hoping to have a fix for this in case there are other studnets that run into the same problem.

We require Symantec as the anti-virus on campus, how can we do this when it will not install on some machines so we go to Symantec for help and they blow us off? There is only so much we can do on our side. Posted Aug 19, AM. Is symantec protecting my computer even without running scans? Should I try to uninstall and reinstall it?

Should I use window's defender until you have the patch out? Posted Aug 19, PM. What now!!?? As I said, my system is pretty plain vanilla, so I can't imagine it's something on my machine. The most annyoing thing is that there is no way to tell unless you open the app - the icon doesn't change color like it does in Windows to provide a warning!! This is still happening, this morning I got the message "Norton Antivirus AutoProtect could not load the scan engine. Please run LiveUpdate to get the latest version".

Running LiveUpdate has no effect, nothing would enable. Only after a complete reboot would it enable itself. I've already tried the Terminal command mentioned in another thread, which didn't work. I contacted support via chat once and their solution was to reinstall completely. That didn't help. After it happened a few more times, I restored Lion. It seemed ok for a while, but now I'm starting to get this message again. Why is this happening??!!!?? There seems to be a serious bug in Norton AV for Mac.

As I stated, this occured again the other day. I have errors in the LiveUpdate log, should I post them or should I email them to someone? Back to top. Jen Contributor 4. Reg: Aug Kudos 0. I have the same question 0. Reg: Sep Regards, Rv. To do a clean uninstall you should not use the "uninstaller" fom the Symantec Folder.

Thanks Jen. Hi I downloaded the removal tool and a fresh copy of NIS 5. Hi Jen, Sorry about the delayed reply. Still for the safe side, I would recommed you to activate it by typing in the product key. Also do run a live update once the activation is complete. To make matters worse, no replies to my recent messages from Norton support!!!